Year
2023
Type of Project
procurement
Savings
Costs
and productivity
Directed by
Guillaume st-amour
Overview
Customer Presentation
Our client is one of the global leaders in manufacturing and distributing high-quality, disposable preventive products for infection control in medical, dental, industrial, veterinary, laboratory, and health and beauty sectors. Headquartered in Montreal, the company operates in 50 countries, owns 8 fully controlled manufacturing plants across North America, Europe, and Asia, and sells its products in over 95 countries.
Mandate
The project aimed to modernize the pallet labeling system by integrating Tasklet Mobile WMS. The goal was to streamline the transmission of Advanced Shipping Notices (ASN) via EDI by providing accurate details and ensuring that labels compliant with the GS1 standard were printed on the pallets.
Client's goal
Execution of the project
Conseil 2.0 conducted multiple interviews and workshops with various stakeholders to understand processes, identify pain points, and plan the execution of the mandate.
Here is the six-step methodology to achieve the client’s desired results:
The first step involved analyzing the needs and current systems at sites in Canada and the United States. This included establishing dedicated project teams and appropriately allocating resources while ensuring the development of a synchronized schedule with clear steps to ensure effective project progression.
We implemented Tasklet Mobile WMS and set up essential hardware, including scanners and printers, in both client warehouses (Canada/USA). The project teams then conducted a thorough review of EDI and labeling systems, integrating them with Microsoft 365 Business Central.
We conducted sandbox tests for each warehouse, evaluating the systems developed in Microsoft 365 Business Central. Subsequently, we gathered user feedback during working sessions and made necessary adjustments in response to their comments.
Conseil 2.0 provided training to the staff on the new systems, focusing on the features of Tasklet Mobile WMS and the new processes integrated into Microsoft 365 Business Central. Simultaneously, we developed the necessary documentation to facilitate usage and organized knowledge-sharing sessions with the warehouse teams.
Following successful tests, we implemented the systems on a large scale in both warehouses. Subsequently, we established continuous monitoring of their performance using the tools integrated into Microsoft 365 Business Central, while regularly gathering feedback to make ongoing improvements.
Results
This successful collaboration enabled the client to successfully complete the project within the deadline, thereby avoiding any penalties. Simultaneously, we preserved and even enhanced the customer experience without observing an increase in overdue orders. The standardization of the process contributed to maintaining productivity at an optimal level. Furthermore, the adaptable EDI configuration offers the opportunity to extend these benefits to other clients with similar requirements, showcasing the flexibility and added value of the implemented solution.
